Frequently Asked Questions

VPN stands for virtual private network, a secure tunnel between two or more devices. Connecting to a VPN gives the user an encrypted connection to the internet. This allows you to stay private, stay secure, and access the online content you want—no matter where you are
Yes, investing in a VPN is worth it, especially if you value online privacy and encryption while surfing the internet. VPNs, or virtual private networks, create a private network for one's computer while using a public internet connection.
VPNs can be hacked, but it's hard to do so. Furthermore, the chances of being hacked without a VPN are significantly greater than being hacked with one
Legally, no. People commonly mistake using a VPN with Netflix as a form of piracy, but accessing the provider's international catalogs is quite different from torrenting copyrighted material. It is not illegal in any way, shape or form, and will not currently result in a criminal or civil lawsuit anywhere in the world.
  • Hide your real IP Address
  • Protect your personal data (online banking / social media credentials)
  • Unblock and access your favorite websites
  • Stream and download anything securely, anonymously
This is possible with any VPN service, but the difference is often unnoticeable. Furthermore, if your internet service provider is throttling certain types of traffic, using a VPN could actually boost your connectivity.
Each subscription comes with unlimited access to all Privada Global VPN mobile and desktop apps and server locations. You can download our free Mobile and Desktop apps on as many devices as you’d like.
  • Pay with credit card - Privada Global VPN accepts Visa & Mastercard
  • Pay with PayPal

You will receive a couple of emails confirming your subscription, if its not in your inbox, do check out your spam folder:

  • Welcome Email (a link to verify your email, if you missed this email, you will need to access www.privadagv.com, and login once with your subscriber ID which is your email.
  • Order Confirmation Email
  • Customer Invoice Email
  • Your VPN Service Info Email (Will contain your User ID and password), this email will also provide you with the links to download the clients.
Operating System Version
WINDOWS WINS 10 onwards
MAC (Apple) MAC OS 12 Monterey onwards
iOS (Apple) 15 onwards
Android 11 onwards
You will need to go to your Anti Virus Software settings to make the necessary changes to the settings to allow you to download apps. Do contact your anti virus service provider if you encounter difficulties.
If you wish to cancel your subscription before the renewal date, please email with your account ID details to [email protected], the customer support team will revert to you shortly.
You can email your questions to [email protected]